BTEC Level 3 Delivery of Conflict Management Training

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Qualification

BTEC Level 3 Delivery of Conflict Management Training

Description

Our BTEC Level 3 Delivery of Conflict Management Training course is 3 days and is held at our training centre in Plymouth and is approved by Pearson Qualifications.

The following units are covered on the CMT course and examinations must be passed to attain the qualification:

•           Unit 1 Managing Conflict in the Workplace when Dealing with Customers, Service Users or the Public

•           Unit 2 Delivering Scenario-Based Conflict Management Training

Once the theoretical side of the course has been completed students will be required to plan, document and put into practice a 15 minute training scenario which will be assessed. Students will also be required to complete a portfolio of evidence to include 2 x workbooks and provide dynamic feedback of others work as part of their qualification. 

Pearson Qualifications Approved.

Location:Plymouth Duration:2 days Cost:£474
  1. Select the required course date(s)
  2. Choose how many places you require
  • 17th October to 18th October 2019
  • 23rd January to 24th January 2020