Communication

That’s not right. Once it is safe to do so you should communicate with your point of contact and Travel Security Team if you have one. It can also be a good idea to get in touch with your embassy. The local police may be able to assist but just bear in mind that the reliability of their support can vary from country to country.

However, during incidents it is not uncommon for the cell network to fail, become jammed or shut down due to everybody trying to communicate at once. In some countries, communication infrastructure cannot cope with large-scale incidents. This may affect mobile phone and messaging services. An incident may also affect digital networks, making email impossible. All of which makes contacting people difficult.

If travelling to a remote or high risk area, a satellite phone may be useful as they connect directly with satellites and so are unaffected by infrastructure on the ground.

That’s right. Once it is safe to do so you should communicate with your point of contact and Travel Security Team if you have one. It can also be a good idea to get in touch with your embassy. The local police may be able to assist but just bear in mind that the reliability of their support can vary from country to country.

However, during incidents it is not uncommon for the cell network to fail, become jammed or shut down due to everybody trying to communicate at once. In some countries, communication infrastructure cannot cope with large-scale incidents. This may affect mobile phone and messaging services. An incident may also affect digital networks, making email impossible. All of which makes contacting people difficult.

If travelling to a remote or high risk area, a satellite phone may be useful as they connect directly with satellites and so are unaffected by infrastructure on the ground.